Noble Barnes | Divisional Home Services Manager

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Job Title: 

Divisional Home Services Manager

Service Areas:

Blackland, Heath, Caddo Mills, Royse City, Poetry, Rockwall, Fate, Josephine, Nevada, McLendon-Chisholm, Forney, Terrell, Wylie, Sachse, Rowlett, Garland, Sunnyvale, Kaufman, Greenville

Job Type: 

Contract/1099

About Us:

Noble Barnes specializes in providing high-quality home services, including cleaning, organizing, maintenance, and move-in/move-out preparations. We are dedicated to helping clients maintain comfortable, beautiful, and functional homes.

Job Description:

We are looking for a results-driven Divisional Home Services Manager to oversee and manage operations across multiple home service locations within a designated division. This role requires strategic leadership, operational expertise, and a commitment to delivering exceptional customer service. The Divisional Manager will ensure efficient operations, drive revenue growth, and maintain a high level of client satisfaction across all locations.

Responsibilities:

• Oversee daily operations and performance of home service teams across multiple locations within the division.
• Recruit, train, and mentor team leads and team to ensure excellent service delivery and professional growth.
• Develop and implement operational policies, procedures, and quality standards to ensure consistency and excellence.
• Monitor and manage key performance indicators, such as customer satisfaction, team productivity, and revenue growth.
• Conduct regular site visits to assess service quality, operational efficiency, and client feedback.
• Collaborate with marketing teams to develop strategies that promote services and expand client base.
• Resolve escalated customer concerns promptly and effectively to ensure satisfaction and retention.
• Oversee budgets and financial performance for the division, identifying opportunities for cost control and revenue enhancement.
• Stay informed about industry trends, best practices, and innovations in home services to maintain a competitive edge.
• Ensure compliance with all company policies, safety guidelines, and applicable regulations.

Qualifications:

• Proven experience in operations management, preferably in home services, hospitality, or a similar industry.
• Strong leadership skills with the ability to inspire, motivate, and manage diverse teams.
• Excellent organizational and time management skills, with a focus on meeting deadlines and exceeding goals.
• Outstanding problem-solving and decision-making abilities.
• Strong interpersonal and communication skills to build relationships with clients, employees, and stakeholders.
• Financial acumen, including budgeting and performance analysis.
• Proficiency with scheduling, CRM software, and other relevant tools.
• Commitment to providing exceptional customer experiences.

Preferred Skills:

• Experience in residential or commercial cleaning, home maintenance, or similar fields.
• Certification in project or operations management is a plus.
• Familiarity with marketing strategies for service-based businesses.

What We Offer:

• Competitive pay and tips.
• Opportunities for professional development and career advancement.
• A supportive and collaborative work environment.

How to Apply:

If you are a strategic thinker and dynamic leader with a passion for creating comfortable and functional living spaces, we would love to hear from you! Please send your resume and a cover letter detailing your experience to noblebarnesservice@gmail.com.

Be part of a team that transforms homes and enhances lives!